Shipping Instructions

Shipping TO and FROM the Hotel

Read & follow all instruction below and use the correct form.

SHIPPING & MAILING:
All shipping to and from hotel must be arranged by client. Hotel charges a package handling fee. Client must schedule deliveries to arrive at the hotel no more than 3 -5 days prior to the event and/or client’s arrival.

Hotel Receiving Department must be notified in advance of any pallets being delivered, number of pallets and dates of delivery. Additional storage charges may apply.

DELIVERIES:
Deliveries will be made to client’s meeting room the day of the event unless previous arrangements have been made with the IP Convention Services Manager. Client must call the Convention Services Manager for the group to arrange a delivery time and client must sign for each item when delivered to meeting room. (228) 432-3216.

LABELS AND PACKING FOR RETURN SHIPMENTS:
Labels and tags must be provided by exhibitor. Exhibitor must arrange and pay for return shipping and must repack / seal / tape and properly label each item in a manner acceptable to the shipping company. No shipping / mailing charges can be paid by the IP Casino Resort & Spa. Hotel will not accept the responsibility of repacking / sealing or labeling packages.

Following are instructions for shipping materials to the IP Casino Resort Spa:

• FedEx & UPS pickup and deliver to IP Casino Resort Spa during their normal business hours Monday through Friday between 3pm and 5pm. All packages must be prepared for shipping before 2pm.
• If you are using an alternate carrier, prior arrangements must be made directly with that carrier.
• IP must be notified by carrier for any pallet shipments, at least 72 hours prior to delivery.

• Please notify Receiving Department of any pallets arriving, by emailing our Receiving Department (BiloxiReceivingMgmt@boydgaming.com ). Additional storage fees may apply.
• Items should be delivered to our property no more than 5 days prior to the scheduled tradeshow or event. IP Casino Resort Spa will not be held responsible for storage of items received prior to that time period.

• IP Casino Resort Spa will not be responsible for any packages that are not properly labeled. Package Labels MUST Read:

Guest/Exhibitor Name
Convention Name
Guest’s Arrival Date
C/O IP Casino Resort Spa
850 Bayview Avenue
Biloxi, MS 39530

Phone number (228) 436-3000

LOCATING PACKAGES & OUTBOUND SHIPPING INSTRUCTIONS:
To locate packages shipped to the IP, please contact your Group’s Registration Desk.

To ship materials from the IP, please follow these instructions:

• FedEx & UPS pickup and deliver to IP Casino Resort Spa during their normal business hours Monday through Friday between 3pm and 5pm. All packages must be prepared for shipping before 2pm.

• The pickup address is:

850 Bayview Avenue
Biloxi, MS 39530
(228) 436-3000

• All items must be sealed and labeled by the Exhibitor/Vendor.
• Outbound Shipping Request Form (attached) must be completed.
• All packages/shipments should be left in the Exhibit Room for pickup.
• Should you need a Bellman, please make your request at least 45 minutes before needed and call extension 3556 to schedule.
• IP Casino Resort Spa will not be responsible for any packages left behind that have not been properly sealed and labeled or for any packages not picked up by the carrier within 5 days of the conference end date.

Use this form to ship TO the IP Casino Resort Spa. 
(You will need to ‘right-click – save’ then print the form to fill out by hand.)

Use this form to ship FROM the IP Casino Resort Spa.
(You will need to ‘right-click – save’ then print the form to fill out by hand.)